Privacy Policy
Avalon Research Ltd takes your privacy seriously. This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).
By using the Website you consent to this policy.
Information We Collect
We will collect personal data on this website only if it is directly provided to us by you, the user, e.g. your name, email address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you enquire with us using our contact form.
We also use analytical and statistical tools that monitor details of your visits to our website and the resources that you access, including, but not limited to traffic data, location data, weblogs and other communication data (but this data will not identify you personally).
Use, Storage and Disclosure of Your Information
We may hold and process personal data that you provide to us in accordance with the DPA and GDPR, but we will not transfer, share, sell, rent or lease your personal data to third parties.
The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you. In addition, we may use the information for the following purposes:
- If you are an existing customer, we may contact you with information about goods and services similar to those that were the subject of a previous sale to you;
- If you are a new customer, we will only contact you when you have provided consent and only by those means for which you provided consent.
Disclosure of your information
We may disclose your information to regulatory bodies to enable us to comply with the law and to assist fraud protection and minimise credit risk.
Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
Security
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.
Use of Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our website. By continuing to browse this website, you are agreeing to our use of cookies.
You can find more information about the purposes of the cookies we use below:
- Google Analytics
Google Analytics allows us to gather statistical information about our visitors (users) and their behaviour on our website. This includes counting the number of visitors, which pages are visited, how visitors find our website and what technologies they use to browse it. In turn, this helps us to improve our website. - Embedded Content (e.g. YouTube videos)
Occasionally, the webmaster may embed content from other sites and services into web pages (for example, embedding a YouTube video into a page). When third party services are used like this, they will usually set their own cookies in addition to the cookies listed above.
Controlling and Blocking Cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
NESS Programmer App
We do not directly collect personal information of any sort through the NESS Programmer app. The app generates text-based log files which can be accessed by the user and submitted to our technical support team for analysis in the event of problems. These files record Bluetooth connection status, date and time of timing transmissions to the NESS tool, and acknowledgment or error codes received back from the NESS tool.
Changes to This Policy
We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.